Lovetopump.com is committed to protecting the privacy of our online customers. We guarantee that our customer database will not be sold or marketed for any reason whatsoever to third parties. Any discretionary information submitted is handled with utmost care and urgency, and will be treated with due respect even in administrative representation.
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their job.

We will not send you any unsolicited e-mail. If you choose to subscribe to our free newsletter, you will receive your newsletter each time we have store update to inform you. Clear unsubscribe details are always shown on the newsletter. If you choose not to receive our free newsletter, we will only contact you to answer your queries and/or send you your order confirmation. We will not contact you anytime else.

We may from time to time, send you pertinent information on special offers, giveaways or special discounts should you choose to subscribe to it. In any case, you will receive no more than one (1) of such e-mail every week.

We may from time to time post up surveys to measure your response to certain new additions to the website. As a rule, you are never forced to fill in these surveys. Furthermore, should you choose to fill in the surveys, you can choose to remain anonymous.

We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. This site does use cookies. However, we do not keep any of your personal details on cookies. We simply store your Customer ID (just a number) in cookie format. This Customer ID does not correlate to any of your personal information. We also store your first name on cookie format to personalise this website. This cookie is only present if you have not registered as a member of our site. If you are a member, then the only cookie that we use is the Customer ID cookie.